Pekoe for iPhone
Help with the app.
Brewing recipes, multi-steep timers, the atlas or the journal — the dedicated Pekoe help page is the fastest path for app questions.
Visit Pekoe supportSupport · Studio & products
Direct support.
From the maker.
No ticket maze, no bots. Every message sent to Izuba is read and answered by the person who designed and built the product.
01Writeone clear email
02Readby the maker
03Replywithin two working days
04Resolvefollowed until fixed
Choose your path
Three doors.
One person behind them.
Bug reports
Something misbehaves?
Tell me what you did, what you expected and what happened instead. Your device model and iOS version help a lot. Screenshots are gold.
Report a problemEverything else
Ideas, press, projects.
A feature worth building, a story about Pekoe, or a collaboration with the studio — same address, same person, same care.
Start a conversationPrivate by design. Pekoe is local-first: your teas, timers and notes live on your device — no account, no ads, no tracking. A support conversation never requires more than what you choose to share.
One inbox, no maze
Stuck on something?
Say it plainly.
Describe the situation in your own words — a human reads it, and the fix lands in the product, not in a knowledge base nobody opens.
contact@izuba.co